At Buy it Abhi, we want you to be happy with your purchase.
If you are not satisfied, you may request a return or exchange under the conditions below.
1. Eligibility for Returns/Exchanges
You may request a return/exchange within 7 days of receiving your order if:
-
The item is unused
-
The item is in original packaging
-
Tags and labels are intact
-
The product is not washed, worn, or damaged
2. Non-Returnable Items
The following items are NOT eligible for return:
-
Sale or discounted items
-
Customized or altered products
-
Items purchased during clearance sales
3. Wrong or Damaged Product
If you received:
-
Wrong item
-
Defective product
-
Damaged product
You must contact us within 48 hours of delivery with:
-
Order number
-
Photos of the product
-
Description of the issue
We will replace or exchange the item at no additional cost.
4. Size Exchange
We offer size exchange if:
-
The product is available in stock
-
Customer pays the two-way shipping cost (unless the mistake is from our side)
5. Refunds
Refunds are only provided if:
-
The item is out of stock
-
You received a damaged/wrong product and no replacement is available
Refunds are issued to:
-
Original payment method
-
Or as store credit (if preferred)
Shipping charges are non-refundable.
6. Return Process
To request a return or exchange:
-
Email [sales@buyitabhi.com] with your order number.
-
Our team will verify your request.
-
Ship the item back to our warehouse address.
-
After inspection, we will process your exchange or refund.
7. Contact Information
For return/exchange-related questions:
Email: [sales@buyitabhi.com]
Phone: [+92-336-4729067]